Julie Raney is a certified and licensed audiologist. She has a B.S. in Communication Sciences and Disorders and a Master’s Degree in Audiology from Idaho State University. She has worked as a clinical audiologist in Colorado since 2005. She specializes in hearing amplification for adults and delivers her services in both English and Sign Language.

1. Hearing Loss is an Invisible Challenge: Don’t Make Assumptions

Hearing loss is often invisible, leading to misunderstandings and assumptions. Individuals with hearing loss wish others would recognize the hidden nature of their challenge. Rather than making assumptions about their capabilities or preferences, simply ask about their preferred mode of communication.

2. Patience is Key: Allow Time for Understanding

Communication may require a bit more time for individuals with hearing loss. They appreciate patience and understanding, especially in conversations where clarity may be compromised. Avoid interruptions and allow sufficient time for processing information to show your care and respect.

3. Lip Reading is a Skill, Not a Cure: Offer Support

Many individuals with hearing loss develop some lip-reading skills to enhance their comprehension. While lip reading is a valuable tool, it is not a foolproof solution. People with hearing loss wish others would support their efforts without relying solely on lip reading.

4. Background Noise is a Formidable Foe: Minimize Distractions

Background noise poses a significant challenge for individuals with hearing loss. In social settings or crowded environments, minimizing background noise can greatly improve communication. Choosing quieter locations for conversations and turning off unnecessary electronic devices contributes to a more inclusive experience.

5. Volume Doesn’t Solve Everything: Quality Over Quantity

Increasing the volume may seem like a logical solution, but it doesn’t always enhance clarity for individuals with hearing loss. Clear and distinct speech, accompanied by well-enunciated words, is more effective than simply turning up the volume.

6. Repetition is Not a Burden: Offer Clarification

Repetition is not a nuisance for those with hearing loss; it’s a necessity for understanding. Individuals appreciate it when others are willing to repeat information without getting frustrated. It reflects a commitment to effective communication and helps bridge the gap between hearing and non-hearing worlds.

7. Technology is an Ally: Embrace Assistive Devices

Assistive devices, such as hearing aids or cochlear implants, are not crutches but valuable tools that enhance hearing. People with hearing loss wish for a positive association with these technologies. Understanding that these devices contribute to their ability to engage fully in various activities fosters a more inclusive and accepting environment.

8. Non-Verbal Cues Speak Volumes: Use Gestures

Non-verbal cues play a crucial role in communication for individuals with hearing loss. Employing gestures, facial expressions, and visual signals enhances understanding and provides additional context. A nod, a smile, or a simple gesture can convey meaning beyond the spoken word, enriching the overall communication experience.

9. Inclusivity Matters: Include Everyone in Conversations

In social gatherings, individuals with hearing loss wish to be included in conversations. Make an effort to engage directly, face the person when speaking, and ensure everyone has a chance to participate. Inclusivity goes beyond accommodating hearing loss and embraces the diversity of experiences within a group.

10. Empathy Over Pity: Practice Understanding

Individuals with hearing loss appreciate empathy over pity. Understanding their experiences, acknowledging their abilities, and treating them as equals contribute to a more positive and respectful interaction. Empathy fosters connections based on shared humanity rather than focusing on differences.

11. Hearing Loss Doesn’t Define Identity: Recognize the Whole Person

While hearing loss is a part of their identity, individuals wish to be recognized for the entirety of who they are. Treat them as individuals with unique personalities, interests, and talents rather than defining them by their hearing loss.

12. Advocacy is a Shared Responsibility: Support Accessibility Initiatives

Advocacy for accessibility benefits not only individuals with hearing loss but society as a whole. People with hearing loss wish for collective support in advocating for inclusive spaces, events, and technologies. By championing accessibility initiatives, we contribute to a world where everyone can participate fully and enjoy equal opportunities.

Bridging the Gap

Understanding the perspectives and wishes of individuals with hearing loss is a crucial step in creating a more inclusive and empathetic society. By acknowledging the challenges they face and embracing communication strategies that prioritize clarity and consideration, we foster understanding and support.

If you have a loved one with hearing loss, encourage them to get regular hearing tests, and offer to come with them to their next appointment.